US Phone Sales Support Executive

My franchise operation relies on a warm, authentic American voice on the other end of the line, so I need a customer support executive who:

• Is currently based in the United States and speaks with a clear U.S. accent.
• Uses a personal U.S. phone number capable of both inbound and outbound calls nationwide.
• Focuses on live phone support aimed at sales—answering product questions, guiding prospects, and nudging them toward conversion.

You will handle all telephone interactions, maintain concise call notes in our CRM, and escalate only when a call falls outside the standard playbook. Consistent availability during standard U.S. business hours is essential; weekend coverage is a plus but not mandatory.

Deliverables:
1. Prompt, courteous phone responses to every incoming inquiry.
2. Outbound follow-ups on warm leads within 24 hours.
3. Daily call log with outcome summaries and next-step recommendations.

That’s the full scope—simple, sales-oriented phone support that shows our franchise customers we are both local and attentive.