Part-Time Customer Support and Community Manager
Budget: €750 – €1,500 EUR
Customer Support & Community Manager – Part-time (Top4Fans)
About us:
Top4Fans is a digital platform where creators can interact with their audience and grow their online community.
As part of our expansion, we are looking for a part-time Customer Support & Community Manager to help our creators manage their subscribers and strengthen their presence online.
Main responsibilities:
Subscriber Support & Engagement
Respond to private messages with professionalism, empathy, and responsiveness.
Encourage subscriber retention by maintaining engagement.
Highlight and promote the available services and content offers.
Community Management (Social Media)
Manage and schedule posts on Twitter / Instagram.
Reply to comments and messages to foster community interaction.
Assist in promotional campaigns to attract new users.
Research & Follow-up
Identify potential new creators to invite to the platform.
Monitor their activity and provide short reports.
Profile:
Excellent writing and communication skills.
Solid knowledge of social media platforms.
Organized, autonomous, and people-oriented.
Prior experience in customer support, chat operations, or community management is a plus.
Conditions:
Part-time position (approx. 15–20h/week).
Compensation: €1000/month.
Remote work.
Possibility of long-term collaboration and growth.
How to apply:
Please send us a short introduction of your skills and experience, along with an example of a message you would send to a subscriber requesting content from a creator.
About us:
Top4Fans is a digital platform where creators can interact with their audience and grow their online community.
As part of our expansion, we are looking for a part-time Customer Support & Community Manager to help our creators manage their subscribers and strengthen their presence online.
Main responsibilities:
Subscriber Support & Engagement
Respond to private messages with professionalism, empathy, and responsiveness.
Encourage subscriber retention by maintaining engagement.
Highlight and promote the available services and content offers.
Community Management (Social Media)
Manage and schedule posts on Twitter / Instagram.
Reply to comments and messages to foster community interaction.
Assist in promotional campaigns to attract new users.
Research & Follow-up
Identify potential new creators to invite to the platform.
Monitor their activity and provide short reports.
Profile:
Excellent writing and communication skills.
Solid knowledge of social media platforms.
Organized, autonomous, and people-oriented.
Prior experience in customer support, chat operations, or community management is a plus.
Conditions:
Part-time position (approx. 15–20h/week).
Compensation: €1000/month.
Remote work.
Possibility of long-term collaboration and growth.
How to apply:
Please send us a short introduction of your skills and experience, along with an example of a message you would send to a subscriber requesting content from a creator.