Outbound Customer Service Phone Support

I need a reliable voice on the phone who can guide my clients through the next steps of their case and keep their paperwork moving. Most of the work revolves around divorce, bankruptcy, and other family-law forms, so familiarity with those document types—or the willingness to follow my step-by-step templates carefully—is essential.

Day to day you will:

• Place outbound calls to new and existing clients, speaking slowly and clearly in English so they feel comfortable sharing sensitive details.
• Record outcomes in the CRM and schedule any required follow-up, then call back when those dates arrive.
• Coordinate “any and all” additional calls that come up—sometimes that’s a reminder, sometimes it’s collecting a missing signature.
• Assemble the basic information I need for each packet, then prepare draft forms for my review. I’ll give you templates for petitions, schedules, and related filings.

Success looks like: clean call logs at the end of every shift, draft documents ready for my review before deadlines, and clients who feel heard and supported. The role is fully remote and pays $65 each week, with prompt payment every Friday. If you have a friendly phone presence, solid written English, and the focus to follow legal templates without deviation, I’d love to work with you.