Operations & Guest Relations Assistant Needed
Budget: $750 – $1,500 USD
About Concierge Signature Group
Concierge Signature Group defines the art of luxury living in Tulum, Marbella, and Dubai. We cater to a global elite who demand nothing less than perfection.
We are looking for a versatile and highly responsive Operations & Guest Relations Assistant to manage our Marbella office year-round.
The Profile We Are Looking For
Linguistic Excellence: Bilingual English is mandatory (flawless written and spoken skills). French and/or Spanish are strong assets.
Client-First Mindset: Extreme reactivity, absolute discretion, and a natural problem-solving mindset.
Availability: 8 hours per day, 6 days a week (high availability on weekends during high season).
Your Mission
High Season (May to September) – Concierge & Guest Relations
Guest Communication: Instantly reply to all incoming client messages and inquiries.
Operations: Manage daily concierge bookings, check-ins/outs, and bespoke luxury requests.
Problem Solving: Handle last-minute emergencies with speed and efficiency.
Low Season (October to April) – Corporate Assistant
Administrative Support: Assist the management team with daily operational and organizational tasks.
Special & Ongoing Missions: Update marketing brochures, help with all ongoing company tasks, and handle ad-hoc projects to prepare for the upcoming season.
Our Selection Process
Stage 1: Culture Fit Interview (30 min) with one of our CEOs.
Stage 2: Final Debrief with both CEOs to ensure long-term alignment.
How to Apply
Please submit your application including:
Your Resume (CV) – clearly highlighting your English proficiency level and any previous experience in luxury concierge services.
Concierge Signature Group defines the art of luxury living in Tulum, Marbella, and Dubai. We cater to a global elite who demand nothing less than perfection.
We are looking for a versatile and highly responsive Operations & Guest Relations Assistant to manage our Marbella office year-round.
The Profile We Are Looking For
Linguistic Excellence: Bilingual English is mandatory (flawless written and spoken skills). French and/or Spanish are strong assets.
Client-First Mindset: Extreme reactivity, absolute discretion, and a natural problem-solving mindset.
Availability: 8 hours per day, 6 days a week (high availability on weekends during high season).
Your Mission
High Season (May to September) – Concierge & Guest Relations
Guest Communication: Instantly reply to all incoming client messages and inquiries.
Operations: Manage daily concierge bookings, check-ins/outs, and bespoke luxury requests.
Problem Solving: Handle last-minute emergencies with speed and efficiency.
Low Season (October to April) – Corporate Assistant
Administrative Support: Assist the management team with daily operational and organizational tasks.
Special & Ongoing Missions: Update marketing brochures, help with all ongoing company tasks, and handle ad-hoc projects to prepare for the upcoming season.
Our Selection Process
Stage 1: Culture Fit Interview (30 min) with one of our CEOs.
Stage 2: Final Debrief with both CEOs to ensure long-term alignment.
How to Apply
Please submit your application including:
Your Resume (CV) – clearly highlighting your English proficiency level and any previous experience in luxury concierge services.