Native Spanish Insurance & Accounting Support Agent
Budget: $2 – $8 USD
This temporary assignment centres on front-line customer care delivered entirely in Spanish. I need a native speaker who can:
• handle incoming calls from clients,
• craft clear, courteous email replies, and
• monitor and respond to social-media questions.
Because many of the inquiries involve Insurance invoices, payment schedules, and basic ledger issues, an accounting degree is essential; you’ll use that knowledge daily to verify figures, clarify statements, and keep our records consistent with what you tell customers.
You will log each interaction in our ticketing system, tag any follow-up tasks for the finance team, and send me a concise end-of-day summary so I can track resolution times. Accuracy, warm communication, and professional Spanish writing style are the success markers.
The engagement runs for a short, defined period, so please be ready to start quickly and dedicate focused hours during standard business time in my time zone.
• handle incoming calls from clients,
• craft clear, courteous email replies, and
• monitor and respond to social-media questions.
Because many of the inquiries involve Insurance invoices, payment schedules, and basic ledger issues, an accounting degree is essential; you’ll use that knowledge daily to verify figures, clarify statements, and keep our records consistent with what you tell customers.
You will log each interaction in our ticketing system, tag any follow-up tasks for the finance team, and send me a concise end-of-day summary so I can track resolution times. Accuracy, warm communication, and professional Spanish writing style are the success markers.
The engagement runs for a short, defined period, so please be ready to start quickly and dedicate focused hours during standard business time in my time zone.