Multiplatform Chat Support Agent
Budget: ₹12,500 – ₹37,500 INR
I need a reliable freelancer who can take over the task I enjoy most—membalas chat orang lain—so every message that lands in our inbox is answered quickly, warmly, and in a way that drives conversions. The exact platform is flexible; whether it’s WhatsApp, Facebook Messenger, or Instagram DM, I’ll direct you to whichever channel is currently bringing in the most potential revenue, and I may switch this focus as new opportunities appear.
Your day-to-day work is simple but critical: monitor incoming chats during the agreed-upon hours, reply using the brand voice guidelines I provide, tag or escalate anything that needs my attention, and keep a concise daily log of conversations and outcomes. Good written Indonesian is essential, basic English is a plus, and familiarity with common CRM tools or social-commerce dashboards will help you get up to speed faster.
If you’re someone who enjoys turning chats into satisfied customers, let’s talk.
Your day-to-day work is simple but critical: monitor incoming chats during the agreed-upon hours, reply using the brand voice guidelines I provide, tag or escalate anything that needs my attention, and keep a concise daily log of conversations and outcomes. Good written Indonesian is essential, basic English is a plus, and familiarity with common CRM tools or social-commerce dashboards will help you get up to speed faster.
If you’re someone who enjoys turning chats into satisfied customers, let’s talk.