Mexico-Based Bilingual Call Support
Budget: $2 – $8 USD
I need an experienced, Mexico-based call assistant who can speak flawless Spanish and English to become the first point of contact for our U.S. customers. Your day will revolve around answering and placing calls, tackling billing questions and other general customer service inquiries, and logging every interaction clearly inside our CRM. A calm voice, quick thinking, and genuine empathy are essential, as I rely on you to turn every conversation into a positive brand experience.
Fluency in both languages, solid phone etiquette, and confidence with basic computer tasks are must-haves. Previous time spent inside tools like Salesforce, Zendesk, or HubSpot is a bonus—if you’ve used any modern ticketing or call-tracking platform, you’ll feel at home here.
This is a remote-friendly role with room to grow into training, coaching, or team-lead duties as we scale. If you’re ready to bring energy, problem-solving skills, and professional poise to every call, I’d love to hear how you can make our customers feel heard and helped.
Fluency in both languages, solid phone etiquette, and confidence with basic computer tasks are must-haves. Previous time spent inside tools like Salesforce, Zendesk, or HubSpot is a bonus—if you’ve used any modern ticketing or call-tracking platform, you’ll feel at home here.
This is a remote-friendly role with room to grow into training, coaching, or team-lead duties as we scale. If you’re ready to bring energy, problem-solving skills, and professional poise to every call, I’d love to hear how you can make our customers feel heard and helped.