Messenger Chat Support Agent Needed
Budget: $2 – $8 USD
I currently answer every customer query myself, but it’s time to hand the Facebook Messenger inbox over to someone who can stay online and respond faster than I can. The work is 100 % chat-based—no phone calls or emails—so your focus will be keeping the conversation flowing, helpful, and friendly inside Meta Business Suite.
Here’s what the job looks like from my side:
• Respond to incoming messages on the brand’s Facebook page in real time (or as close as possible).
• Follow the simple reply guidelines I provide and escalate anything unusual to me immediately in a private note.
• At the end of each day, send a brief summary of resolved vs. pending chats so I know where things stand.
Clear, empathetic Indonesian is essential; basic English for the occasional international customer is a bonus. All tools are already set up—just log in to the Facebook page and start typing.
If you thrive on fast, accurate chat support, let’s talk so I can add you to the page and get you started.
Here’s what the job looks like from my side:
• Respond to incoming messages on the brand’s Facebook page in real time (or as close as possible).
• Follow the simple reply guidelines I provide and escalate anything unusual to me immediately in a private note.
• At the end of each day, send a brief summary of resolved vs. pending chats so I know where things stand.
Clear, empathetic Indonesian is essential; basic English for the occasional international customer is a bonus. All tools are already set up—just log in to the Facebook page and start typing.
If you thrive on fast, accurate chat support, let’s talk so I can add you to the page and get you started.