Medical Transport Dispatcher Needed Full time job (APPLY WITH A REAL DESCRIPTION NO FAKE AI)
Budget: $500 – $800 USD
I run a busy non-emergency medical transportation (NEMT) service and I’m looking for a dedicated dispatcher who can keep our city-wide fleet moving smoothly every day—roughly 27 shifts per month—from 5 am to 5 pm Pacific Time.
Here’s what you’ll handle:
• Accept each new trip lead that pops up on our medical-booking website within 20 seconds.
• Assign the trip to the most logical driver, confirm their ETA, and keep the client updated so every passenger is picked up on time.
• Monitor routes in real time with GPS tracking systems, adjusting as traffic or schedule changes occur.
• Enter or update trip details in our scheduling software and maintain clear notes for billing and compliance.
• Stay in constant contact through our call-center tools, escalating any issues that could delay a ride.
Must-haves:
• Proven medical transport dispatch experience—familiarity with NEMT protocols and the urgency that comes with medical appointments.
• Confidence using scheduling platforms, GPS tracking dashboards, and multi-line communication apps.
• Fast decision-making skills; the 20-second acceptance window is non-negotiable.
• Reliable high-speed internet, a quiet home office, and the stamina to cover the full 12-hour shift schedule.
Success looks like this: 90 % or better of all trip offers accepted inside 20 seconds, on-time arrivals across the board, and clear, concise records for every ride. If you thrive under pressure and know the NEMT world, let’s keep our clients moving together.
Here’s what you’ll handle:
• Accept each new trip lead that pops up on our medical-booking website within 20 seconds.
• Assign the trip to the most logical driver, confirm their ETA, and keep the client updated so every passenger is picked up on time.
• Monitor routes in real time with GPS tracking systems, adjusting as traffic or schedule changes occur.
• Enter or update trip details in our scheduling software and maintain clear notes for billing and compliance.
• Stay in constant contact through our call-center tools, escalating any issues that could delay a ride.
Must-haves:
• Proven medical transport dispatch experience—familiarity with NEMT protocols and the urgency that comes with medical appointments.
• Confidence using scheduling platforms, GPS tracking dashboards, and multi-line communication apps.
• Fast decision-making skills; the 20-second acceptance window is non-negotiable.
• Reliable high-speed internet, a quiet home office, and the stamina to cover the full 12-hour shift schedule.
Success looks like this: 90 % or better of all trip offers accepted inside 20 seconds, on-time arrivals across the board, and clear, concise records for every ride. If you thrive under pressure and know the NEMT world, let’s keep our clients moving together.