Live Chat Customer Service Representative in Jakarta

We looking for Indonesian Customer Service Representatives to manage our live chat support. This role primarily involves resolving customer issues, with a focus on technical concerns and billing inquiries.

Key Responsibilities:
- Manage live chat support, primarily focused on resolving customer issues
- Address technical issues and billing inquiries
- Ensure customer satisfaction through effective problem-solving and communication

Ideal Skills & Experience:
- Strong understanding of technical issues and billing processes
- Excellent problem-solving skills
- Fluent in English with superior communication abilities