Library Customer Reach-Out Support Agent
Budget: ₹750 – ₹1,250 INR
As a library project support agent, I'm seeking a professional who can help in customer inquiries, offer recommendations on library resources, particularly books, e-books and online databases.
The ideal candidate should have a deep understanding of library support systems, and be able to effectively communicate through emails and live chat, providing timely, accurate and respectful customer service.
Key responsibilities:
- Answering customer inquiries in a timely and professional manner
- Providing recommendations on library resources, with a focus on books, e-books and online databases
Experience in a library setting or working with library systems is an asset. The ability to work independently, manage time effectively and communicate clearly is critical.
The ideal candidate should have a deep understanding of library support systems, and be able to effectively communicate through emails and live chat, providing timely, accurate and respectful customer service.
Key responsibilities:
- Answering customer inquiries in a timely and professional manner
- Providing recommendations on library resources, with a focus on books, e-books and online databases
Experience in a library setting or working with library systems is an asset. The ability to work independently, manage time effectively and communicate clearly is critical.