US Inbound Call Support Agents
Budget: $250 – $750 USD
I need U.S.–based representatives to handle inbound customer-support calls for my company. A clear script is ready, so your task is to answer each call, follow the prompts word-for-word, record the caller’s name and issue in our simple online form, then close the ticket or pass it to me when escalation is required. You earn a fixed payment for every completed call; the rate and expected daily volume will be confirmed once you are onboarded.
There is no strict finish line for this project—support will be ongoing—so we can agree on a schedule that fits your availability. To help me choose the right person, please include brief examples of past phone-support or related customer-service work you have handled in the United States.
Deliverables
• All assigned inbound calls answered during your agreed shift
• Script followed accurately, with courteous, professional tone
• Call notes submitted immediately after each conversation
Once I review your background, I’ll share access to the script, the call-tracking portal, and a short orientation video.
There is no strict finish line for this project—support will be ongoing—so we can agree on a schedule that fits your availability. To help me choose the right person, please include brief examples of past phone-support or related customer-service work you have handled in the United States.
Deliverables
• All assigned inbound calls answered during your agreed shift
• Script followed accurately, with courteous, professional tone
• Call notes submitted immediately after each conversation
Once I review your background, I’ll share access to the script, the call-tracking portal, and a short orientation video.