Hindi Connectivity Support Agent
Budget: ₹750 – ₹1,250 INR
I’m looking for a Hindi-speaking chat specialist who can take full ownership of customer conversations that revolve around connectivity-related technical issues. Most of our users reach out when the website won’t load, the mobile app can’t sync, or their connection keeps timing out. Your job is to greet them in clear, courteous Hindi, troubleshoot in real time, and stay with each user until the issue is either resolved or properly escalated.
You’ll be working across both the desktop site and the Android/iOS apps, so familiarity with common browser and mobile network hiccups will help you move quickly. I value quick, polite replies—latency should feel minimal to the customer—and expect concise notes in our ticketing tool so the engineering team can follow up when needed.
Deliverables:
• Live chat coverage during the agreed shift window
• A brief end-of-shift report summarising resolved and escalated cases
If you’re comfortable handling technical queries in Hindi and can keep calm while a user’s connection wobbles, let’s talk.
You’ll be working across both the desktop site and the Android/iOS apps, so familiarity with common browser and mobile network hiccups will help you move quickly. I value quick, polite replies—latency should feel minimal to the customer—and expect concise notes in our ticketing tool so the engineering team can follow up when needed.
Deliverables:
• Live chat coverage during the agreed shift window
• A brief end-of-shift report summarising resolved and escalated cases
If you’re comfortable handling technical queries in Hindi and can keep calm while a user’s connection wobbles, let’s talk.