Google My Business Reputation Rescue
Budget: ₹400 – ₹750 INR
Our Google My Business page has started to collect a few damaging one-star posts and I need a specialist who can turn the situation around quickly. The priority is handling negative reviews: flagging any that violate Google policies, crafting thoughtful public replies that defuse tension, and guiding upset customers offline so issues are resolved privately.
At the same time, I want a steady flow of fresh, authentic-sounding text reviews from real customers added to the profile. These should highlight genuine experiences, respect Google’s guidelines, and help push the overall star rating back up.
I will provide background on our services, brand tone, and any customer details you might need to personalize responses. You would monitor the page daily, alert me to any critical feedback, and send concise weekly reports summarizing actions taken and movement in sentiment.
Acceptance criteria
• Every new negative comment receives a professional, empathetic reply within 24 hours.
• Irrelevant or policy-violating comments are reported with evidence screenshots.
• Minimum of X new positive text reviews published each week (we’ll set the exact figure together).
• Weekly report includes before/after rating snapshot and summary of outreach efforts.
If you have proven experience rescuing Google listings and a strategy that keeps everything compliant with Google’s TOS, I’d like to get started right away.
At the same time, I want a steady flow of fresh, authentic-sounding text reviews from real customers added to the profile. These should highlight genuine experiences, respect Google’s guidelines, and help push the overall star rating back up.
I will provide background on our services, brand tone, and any customer details you might need to personalize responses. You would monitor the page daily, alert me to any critical feedback, and send concise weekly reports summarizing actions taken and movement in sentiment.
Acceptance criteria
• Every new negative comment receives a professional, empathetic reply within 24 hours.
• Irrelevant or policy-violating comments are reported with evidence screenshots.
• Minimum of X new positive text reviews published each week (we’ll set the exact figure together).
• Weekly report includes before/after rating snapshot and summary of outreach efforts.
If you have proven experience rescuing Google listings and a strategy that keeps everything compliant with Google’s TOS, I’d like to get started right away.