German-Speaking Customer Support Agents Needed

Job ID: 39583875

Budget: €6 – €12 EUR

We are looking for freelancers based in Egypt with strong German language skills to join our remote customer support team for a Germany-based company.

This is an entry-level freelance position, ideal for candidates with solid communication skills who are looking to gain more experience in remote customer service. Full training and onboarding are provided.

Responsibilities include:

Handling inbound calls and emails from customers in German

Assisting with vehicle-related cases such as damage reports and assessments

Guiding customers through standard procedures

Accurately documenting case details using internal systems

Communicating in a clear, structured, and professional manner

Requirements:

Fluency in German (B2 level or higher)

Previous experience in customer service or call handling is preferred

Reliable internet connection and access to a personal computer or laptop

Comfortable using online tools such as Webex

No technical or automotive background is required.

This is a remote freelance position with flexible scheduling. If you meet the requirements and are interested in supporting German-speaking customers in a structured, entry-level support role, we look forward to your application.