Game Store Customer Service VA
Budget: $2 – $8 USD
I run a fast-growing online game store and I’m ready to bring on a long-term virtual assistant who can keep our customers happy while helping the team stay organized and energized.
Your main mission will be customer service:
• Answer queries quickly and accurately through email, chat, and Facebook messages.
• Handle complaints with empathy and clear solutions.
• Process orders and follow up to be sure every gamer gets exactly what they purchased.
You’ll also jump into light data entry and occasional Facebook posts or replies when the queue is slow, so an adaptable mindset is important.
What I’m looking for
• Weekend and holiday availability—those are our busiest times.
• Strong written English, friendly tone, and solid problem-solving skills.
• Reliable Zoom access for check-ins and training sessions.
• Organized, honest, coachable, and ready to learn new tools fast.
• A fun, creative spark that fits a gaming audience.
If you’re a go-getter who thrives on delivering excellent service and wants to grow alongside an ambitious brand, let’s connect and start building something epic together.
Your main mission will be customer service:
• Answer queries quickly and accurately through email, chat, and Facebook messages.
• Handle complaints with empathy and clear solutions.
• Process orders and follow up to be sure every gamer gets exactly what they purchased.
You’ll also jump into light data entry and occasional Facebook posts or replies when the queue is slow, so an adaptable mindset is important.
What I’m looking for
• Weekend and holiday availability—those are our busiest times.
• Strong written English, friendly tone, and solid problem-solving skills.
• Reliable Zoom access for check-ins and training sessions.
• Organized, honest, coachable, and ready to learn new tools fast.
• A fun, creative spark that fits a gaming audience.
If you’re a go-getter who thrives on delivering excellent service and wants to grow alongside an ambitious brand, let’s connect and start building something epic together.