Full-Time Multilingual Client & Partner Support Specialist

Job ID: 39603209

Budget: $8 – $15 USD

We are looking for a FULL TIME Client & Partner Support Specialist to work long term with the company.

The candidate shall have strong operational profile and excellent organizational, communication, and attention-to-detail skills. The role will focus on supporting daily operations and communication with existing external collaborators and, occasionally, with clients as well.

The selected candidate will work closely with brokers and internal teams to ensure accuracy, efficiency, and a high standard of service.

Important: This is an operational support position, not a commercial or sales role.
Fluency in Italian, Spanish, and English (C2 level) is required.

Key Responsibilities
Provide operational and administrative support to partners and clients

Coordinate with brokers to resolve issues (tracking, accounts, payments, commissions)

Monitor partner activities and ensure timely follow-ups

Create and maintain accurate reports using Excel or Google Sheets

Verify trading volumes and payment terms

Maintain updated and well-organized documentation

Calculate commissions, verify performance, and manage essential data

Communicate clearly and professionally with all involved parties

Requirements
Fluency in Italian, Spanish, and English (C2 level) in all three languages

Excellent organizational skills and ability to manage multiple tasks simultaneously (multitasking)

Strong attention to detail, accuracy, and information retention

Solid logical and mathematical skills for operational calculations

Basic to intermediate knowledge of digital tools (email, Excel/Sheets)

Previous experience in the Forex/CFD sector is not mandatory but will be considered a plus

What We Offer
Freelance contract with competitive monthly compensation

100% remote work

Long-term growth opportunity within a new company currently under development