Full-Time Multilingual Client & Partner Support Specialist
Budget: $8 – $15 USD
We are looking for a FULL TIME Client & Partner Support Specialist to work long term with the company.
The candidate shall have strong operational profile and excellent organizational, communication, and attention-to-detail skills. The role will focus on supporting daily operations and communication with existing external collaborators and, occasionally, with clients as well.
The selected candidate will work closely with brokers and internal teams to ensure accuracy, efficiency, and a high standard of service.
Important: This is an operational support position, not a commercial or sales role.
Fluency in Italian, Spanish, and English (C2 level) is required.
Key Responsibilities
Provide operational and administrative support to partners and clients
Coordinate with brokers to resolve issues (tracking, accounts, payments, commissions)
Monitor partner activities and ensure timely follow-ups
Create and maintain accurate reports using Excel or Google Sheets
Verify trading volumes and payment terms
Maintain updated and well-organized documentation
Calculate commissions, verify performance, and manage essential data
Communicate clearly and professionally with all involved parties
Requirements
Fluency in Italian, Spanish, and English (C2 level) in all three languages
Excellent organizational skills and ability to manage multiple tasks simultaneously (multitasking)
Strong attention to detail, accuracy, and information retention
Solid logical and mathematical skills for operational calculations
Basic to intermediate knowledge of digital tools (email, Excel/Sheets)
Previous experience in the Forex/CFD sector is not mandatory but will be considered a plus
What We Offer
Freelance contract with competitive monthly compensation
100% remote work
Long-term growth opportunity within a new company currently under development
The candidate shall have strong operational profile and excellent organizational, communication, and attention-to-detail skills. The role will focus on supporting daily operations and communication with existing external collaborators and, occasionally, with clients as well.
The selected candidate will work closely with brokers and internal teams to ensure accuracy, efficiency, and a high standard of service.
Important: This is an operational support position, not a commercial or sales role.
Fluency in Italian, Spanish, and English (C2 level) is required.
Key Responsibilities
Provide operational and administrative support to partners and clients
Coordinate with brokers to resolve issues (tracking, accounts, payments, commissions)
Monitor partner activities and ensure timely follow-ups
Create and maintain accurate reports using Excel or Google Sheets
Verify trading volumes and payment terms
Maintain updated and well-organized documentation
Calculate commissions, verify performance, and manage essential data
Communicate clearly and professionally with all involved parties
Requirements
Fluency in Italian, Spanish, and English (C2 level) in all three languages
Excellent organizational skills and ability to manage multiple tasks simultaneously (multitasking)
Strong attention to detail, accuracy, and information retention
Solid logical and mathematical skills for operational calculations
Basic to intermediate knowledge of digital tools (email, Excel/Sheets)
Previous experience in the Forex/CFD sector is not mandatory but will be considered a plus
What We Offer
Freelance contract with competitive monthly compensation
100% remote work
Long-term growth opportunity within a new company currently under development
Related categories:
Report Writing
Customer Service
Customer Experience
Administrative Support
Data Management