French Tenant Messaging Assistant

Job ID: 39708501

Budget: $2 – $8 CAD

ob Offer: Virtual Assistant – Handling Enquiries for Apartments

Company: Hive Property Management (Québec, Canada)
Position: Part-time Virtual Assistant (Remote)
Start: Immediately

Role Description

We receive a steady flow of enquiries for our rental apartments and are looking for a French-speaking virtual assistant to manage first responses, scheduling, and basic follow-up.

Responsibilities

Reply promptly (within a few hours) to incoming enquiries in clear, polite French.

Continue in English if a prospect switches languages, maintaining the same professional tone.

Offer and confirm apartment visit slots via our online booking system (training and link provided).

Record each conversation summary, contact details, and confirmed visit time in a shared tracking sheet.

Flag any strong leads (ready to apply) so our leasing manager can step in directly.

Requirements

Fluent in written French (error-free, polite communication).

Comfortable writing in English when needed.

Organised and detail-oriented with strong follow-through.

Reliable internet connection and ability to check/respond several times per day.

Experience in customer service or virtual assistance preferred.

Compensation

$4–6 USD/hour, depending on experience.

Ongoing collaboration with potential to increase hours as message volume grows.

Bonuses possible for exceptional performance or high lead conversions.

Why Join Us

Work fully remote with a flexible schedule.

Long-term role with growth opportunities.

Simple, structured tasks: mostly messaging and scheduling — no cold calling.

Be part of a trusted property management company with more than 250 rental units in Québec.

How to Apply

When applying, please answer these questions:

Write a sample reply in French to this message:
« Bonjour, est-ce que l’appartement est encore disponible et quand puis-je le visiter ? »

What hours (Québec time) are you available daily to respond to enquiries?

Do you have previous experience with customer service, real estate, or scheduling tools?