Female WhatsApp Support Assistant Needed
Budget: ₹12,500 – ₹37,500 INR
I’m looking for a reliable female assistant who is from india chandigarh mohali kharar who can take charge of our customer-service inbox on WhatsApp from canada uk. I provide a fully secured, independent room in a gated society surrounded by nature huts, plus daily meals and a fixed monthly salary, so you can focus entirely on the work without housing worries.
The core of the role is real-time customer support: answering inquiries promptly, solving minor issues, and keeping a friendly tone that reflects our brand. You’ll also schedule and send concise promotional messages to segmented contact lists, making sure our offers reach the right people without spamming.
When new questions pop up that you can’t resolve, simply escalate them to me and note them in the daily summary. All interactions must be logged so we can track response times and customer satisfaction.
Key deliverables:
• Respond to every WhatsApp inquiry within 10 minutes during your shift
• Prepare and broadcast two promotional messages per week, following my copy guidelines
• Maintain a brief end-of-day report outlining total chats handled, unresolved cases, and promotion performance metrics
The position is on-site only which is kharar (mohali), starts ASAP, and requires basic written English, a courteous attitude, and comfort using the WhatsApp Business app. If you’re ready for a stable, secure environment with clear responsibilities, send me a short note about your customer-service experience and your earliest availability.
The core of the role is real-time customer support: answering inquiries promptly, solving minor issues, and keeping a friendly tone that reflects our brand. You’ll also schedule and send concise promotional messages to segmented contact lists, making sure our offers reach the right people without spamming.
When new questions pop up that you can’t resolve, simply escalate them to me and note them in the daily summary. All interactions must be logged so we can track response times and customer satisfaction.
Key deliverables:
• Respond to every WhatsApp inquiry within 10 minutes during your shift
• Prepare and broadcast two promotional messages per week, following my copy guidelines
• Maintain a brief end-of-day report outlining total chats handled, unresolved cases, and promotion performance metrics
The position is on-site only which is kharar (mohali), starts ASAP, and requires basic written English, a courteous attitude, and comfort using the WhatsApp Business app. If you’re ready for a stable, secure environment with clear responsibilities, send me a short note about your customer-service experience and your earliest availability.