Female Customer Support VA (Non-Graveyard)
Budget: $750 – $1,500 USD
[HIRING] Customer Support VA USD$1,250/month
We are offering a Female Customer Support VA position. Great schedule: NON-GRAVEYARD. High Pay. Long-Term Career. 13th-month excellence bonus. Potential to Become an Operational Partner with Profit-Sharing!
THE COMPANY
Premier wedding beauty company based in Los Angeles, known for our stellar reputation in the industry for over 19 years.
MUST HAVE REQUIREMENTS – Read carefully
3+ years of full-time experience as a Customer Support Agent
2+ years of experience as a Virtual Assistant or 2+ years in an on-site, full-time administrative position
Available starting at 6:00 AM PH time, Tuesday through Saturday (10 hours/day, more when necessary)
2 most recent professional references required
BENEFITS
• Supportive and caring work environment
• NON-GRAVEYARD schedule
• Top compensation: base salary + monthly performance bonus + 13th month bonus
• Holiday parties + birthday celebrations and gifts
• Paid PH holidays
• Health insurance coverage
• Happiness & wellness membership
• Opportunity for advancement into an Operational Partner with profit-sharing
• Pay via Wire (we cover the transaction fees)
KEY RESPONSIBILITIES
1. Customer Support:
• Respond to emails, texts, calls. Uphold inbox ZERO daily.
• Monitor/respond to urgent matters at all times.
• Appointment setting.
• Create invoices/proposals, managing bookings.
• Manage workflow(s).
• Utilize HoneyBook, Google Calendar, Google Slides, Google Voice, etc.
2. Organizational Support:
• Provide support to the CEO and team.
• Daily admin tasks. Manage calendars.
• Organize files and documents.
• Issue monthly/quarterly team awards.
• Utilize Slack, ClickUp, Google Sheets, etc.
3. Sales & Marketing:
• Leads follow-up.
• Manage workflow/automation/projects.
• Create newsletters/campaigns.
• Handle holiday greeting cards/gifts.
• Utilize Flodesk, Paperless Post, Amazon, William Sonoma, etc.
4. Vendor Support:
• Assist vendors' needs via email/text/call.
• Compute partner points, issue rewards.
• Prepare monthly statement.
• Manage contact info.
5. Website/Platform Maintenance:
• Update web pages
• Add new albums to the website
• Manage company profiles and reviews on third-party platforms.
• Utilize ShowIt, Canva, Yelp, WeddingWire, etc.
Are you looking for a once-in-a-lifetime opportunity to evolve into a valued partner on our team and enjoy profit-sharing for long-term financial growth and stability?
If you meet these high standards, start your application now: form.typeform.com/to/G1erq5mL. Type “FL” after your full name.
We look forward to welcoming you to the Kohnur team!
We are offering a Female Customer Support VA position. Great schedule: NON-GRAVEYARD. High Pay. Long-Term Career. 13th-month excellence bonus. Potential to Become an Operational Partner with Profit-Sharing!
THE COMPANY
Premier wedding beauty company based in Los Angeles, known for our stellar reputation in the industry for over 19 years.
MUST HAVE REQUIREMENTS – Read carefully
3+ years of full-time experience as a Customer Support Agent
2+ years of experience as a Virtual Assistant or 2+ years in an on-site, full-time administrative position
Available starting at 6:00 AM PH time, Tuesday through Saturday (10 hours/day, more when necessary)
2 most recent professional references required
BENEFITS
• Supportive and caring work environment
• NON-GRAVEYARD schedule
• Top compensation: base salary + monthly performance bonus + 13th month bonus
• Holiday parties + birthday celebrations and gifts
• Paid PH holidays
• Health insurance coverage
• Happiness & wellness membership
• Opportunity for advancement into an Operational Partner with profit-sharing
• Pay via Wire (we cover the transaction fees)
KEY RESPONSIBILITIES
1. Customer Support:
• Respond to emails, texts, calls. Uphold inbox ZERO daily.
• Monitor/respond to urgent matters at all times.
• Appointment setting.
• Create invoices/proposals, managing bookings.
• Manage workflow(s).
• Utilize HoneyBook, Google Calendar, Google Slides, Google Voice, etc.
2. Organizational Support:
• Provide support to the CEO and team.
• Daily admin tasks. Manage calendars.
• Organize files and documents.
• Issue monthly/quarterly team awards.
• Utilize Slack, ClickUp, Google Sheets, etc.
3. Sales & Marketing:
• Leads follow-up.
• Manage workflow/automation/projects.
• Create newsletters/campaigns.
• Handle holiday greeting cards/gifts.
• Utilize Flodesk, Paperless Post, Amazon, William Sonoma, etc.
4. Vendor Support:
• Assist vendors' needs via email/text/call.
• Compute partner points, issue rewards.
• Prepare monthly statement.
• Manage contact info.
5. Website/Platform Maintenance:
• Update web pages
• Add new albums to the website
• Manage company profiles and reviews on third-party platforms.
• Utilize ShowIt, Canva, Yelp, WeddingWire, etc.
Are you looking for a once-in-a-lifetime opportunity to evolve into a valued partner on our team and enjoy profit-sharing for long-term financial growth and stability?
If you meet these high standards, start your application now: form.typeform.com/to/G1erq5mL. Type “FL” after your full name.
We look forward to welcoming you to the Kohnur team!