Experienced Telecaller and Customer Support Executive

Telecaller / Customer Support Executive (Experienced)

Made outbound and handled inbound calls to customers and prospects

Explained products and services clearly and confidently to customers

Generated leads and followed up on inquiries to close sales

Maintained accurate call records and customer information

Handled customer queries, complaints, and provided appropriate solutions

Achieved daily and monthly call and sales targets

Built and maintained strong customer relationships

Followed call scripts while adapting to customer needs

Coordinated with sales and support teams for smooth operations

Ensured high levels of customer satisfaction and professionalism

Updated CRM systems with call outcomes and feedback

Followed company policies and communication standards