Experienced Betting Site Manager Needed
Budget: $50 – $0 USD
I run an online sportsbook and want to hand day-to-day management to someone who already knows the terrain. Your core focus will be twofold: keeping players happy through responsive, well-structured customer support and driving growth with targeted promotions.
Customer service means monitoring live chat, email, and social channels, resolving issues quickly, logging recurring pain points, and suggesting process tweaks that reduce future tickets. For marketing, I need you to plan and execute campaigns across social media, email, and our affiliate network—choosing the exact mix that best suits each promo and your own proven methods. Creative assets can come from my designer or your own toolkit; either way, you will brief, schedule, test, and report on performance.
I’m specifically looking for someone who has managed a betting site before, understands player lifecycles, and has real frontline support experience in a similar industry. If you can demonstrate how you improved retention, grew deposit volumes, or turned tricky customer situations into loyal advocates, you’re exactly who I want to talk to.
This is an ongoing role and I’m ready to start as soon as we agree on KPIs for response times, promo frequency, and monthly growth targets. Let me know about your past results, preferred tools, and how soon you could step in.
Customer service means monitoring live chat, email, and social channels, resolving issues quickly, logging recurring pain points, and suggesting process tweaks that reduce future tickets. For marketing, I need you to plan and execute campaigns across social media, email, and our affiliate network—choosing the exact mix that best suits each promo and your own proven methods. Creative assets can come from my designer or your own toolkit; either way, you will brief, schedule, test, and report on performance.
I’m specifically looking for someone who has managed a betting site before, understands player lifecycles, and has real frontline support experience in a similar industry. If you can demonstrate how you improved retention, grew deposit volumes, or turned tricky customer situations into loyal advocates, you’re exactly who I want to talk to.
This is an ongoing role and I’m ready to start as soon as we agree on KPIs for response times, promo frequency, and monthly growth targets. Let me know about your past results, preferred tools, and how soon you could step in.