Enhanced Live Chat Support System
Budget: ₹400 – ₹750 INR
I require an experienced developer to upgrade our current live chat support system. This is a crucial task to improve our customer service communication.
Key Functions:
- The ability for representatives to transfer chats to others
- The system must have automatic routing to direct customer queries to the appropriate specialist
- Include inbuilt response templates for efficiency and consistency in customer interactions
Ideal Candidate:
- Have experience in implementing and improving live chat systems
- Understands the requirements of a large team, as the system will be used by more than 10 representatives
- Be able to work on a tight deadline
With your help, we will provide a top-notch experience for our customers.
Key Functions:
- The ability for representatives to transfer chats to others
- The system must have automatic routing to direct customer queries to the appropriate specialist
- Include inbuilt response templates for efficiency and consistency in customer interactions
Ideal Candidate:
- Have experience in implementing and improving live chat systems
- Understands the requirements of a large team, as the system will be used by more than 10 representatives
- Be able to work on a tight deadline
With your help, we will provide a top-notch experience for our customers.