English Support Reps – Turkey, Armenia, Mexico, Colombia, Canada, Serbia, Azerbaijan, Slovakia, Romania Only
Budget: $40 – $60 USD
I need several C1-level English speakers to handle general customer inquiries for my company. The work is 100 % customer support—no technical troubleshooting and no billing issues—so your main task will be to respond to emails, live-chat messages, and occasional calls using our Zendesk-style CRM and a concise internal knowledge base.
To meet compliance obligations, you must currently live in one of these countries: Turkey, Armenia, Mexico, Colombia, Canada, Serbia, Azerbaijan, Slovakia, or Romania. Please mention your country at the start of your bid so I can filter quickly.
What you will deliver:
• Timely, friendly English responses that follow the prescribed scripts
• A brief end-of-shift log showing ticket numbers closed, open issues escalated, and satisfaction scores
I provide paid onboarding (about one hour) plus ongoing access to reference material. Consistent availability of at least 20 hours per week, a stable internet connection, and a quiet workspace are essential.
If you enjoy helping customers and can keep response times low while maintaining a warm tone, I look forward to working together.
To meet compliance obligations, you must currently live in one of these countries: Turkey, Armenia, Mexico, Colombia, Canada, Serbia, Azerbaijan, Slovakia, or Romania. Please mention your country at the start of your bid so I can filter quickly.
What you will deliver:
• Timely, friendly English responses that follow the prescribed scripts
• A brief end-of-shift log showing ticket numbers closed, open issues escalated, and satisfaction scores
I provide paid onboarding (about one hour) plus ongoing access to reference material. Consistent availability of at least 20 hours per week, a stable internet connection, and a quiet workspace are essential.
If you enjoy helping customers and can keep response times low while maintaining a warm tone, I look forward to working together.