English-Speaking Support Partner Needed

Only US citizen is needed.

I’m expanding my business and need a reliable partner who can engage confidently with customers in clear, neutral-accent English. Your main role will be customer support across three channels: answering phone enquiries, managing live-chat sessions on our website, and hosting follow-up video meetings when issues require a face-to-face touch.

You should already be comfortable juggling these formats, switching tone from quick chat replies to warmer conversational calls, and sharing your screen or guiding clients over Zoom, Google Meet, or a similar tool. Strong listening skills, calm problem-solving under pressure, and tidy note-keeping are essential because every interaction is logged in our CRM for the rest of the team.

When you apply, focus on the experience you’ve built in comparable roles—how many calls or chats you handled daily, the sectors you served, and any metrics that show the quality of your support. Skip long proposals; concise evidence of results matters more here.

We’ll start with a brief paid trial shift on all three channels so we can see your style in action. If it’s a fit, I’m looking for a long-term collaboration and will integrate you fully into our weekly planning meetings.