English Phone Support Assistant

I need a fluent English speaker who can become the friendly voice of my business over the phone. The work is purely customer support—answering incoming calls, following a brief script when necessary, handling routine questions, and flagging anything complex for me to step in. You’ll connect through our VoIP system, so a stable internet connection, a quiet workspace, and a good headset are must-haves.

There’s no strict deadline on this engagement; I’m looking for someone who can build a long-term partnership and gradually take on more call hours as volume grows. After each conversation, you’ll jot a quick note in our shared CRM so we both stay in the loop.

If clear, confident English and patient phone manners are your strengths, I’d love to hear from you.