Email Intent Detection Specialist

I'm looking for an expert to help us detect specific intentions in emails using Front app. The primary intentions we want to identify are customer inquiries and support requests. The main purpose of detecting these intentions will be to efficiently route emails to the appropriate departments, specifically customer service.

Key Requirements:
- Setup and configuration of Front app for intention detection
- Create criteria for identifying customer inquiries and support requests
- Develop a routing system for directing emails to customer service
- Testing and optimization to ensure accuracy and efficiency

Ideal Skills and Experience:
- Proficiency in Front app
- Experience with email intention detection and automation
- Strong organizational skills
- Background in customer service operations