Dutch-Speaking Virtual Assistant

I need day-to-day help with Dutch-language phone traffic. Most calls are inbound, a smaller share are quick outbound callbacks, and every conversation centres on friendly, accurate customer service rather than hard selling.

After each call you will draft a brief note, tag the contact in our CRM and, when appropriate, send a concise follow-up email that recaps the solution or next step. The CRM platform may change as we scale, so ease switching between tools such as Salesforce, HubSpot or Zoho is important.

Success for me looks like:
• Calls answered or returned in Dutch panguagecwithin agreed time windows
• Every interaction logged in the CRM with clear notes
• Follow-up emails dispatched the same day, free of typos and fully aligned with our tone of voice


Note only calls will be done in Dutch all other assignments will be done in English

If you’re a native or near-native Dutch speaker who enjoys helping people and keeps immaculate records, let’s talk soon.