Dibba24 Daily Virtual Assistant

I need someone to plug into Dibba24.com every single day and keep our back-office humming. Your time will be split across three core areas: resolving customer queries in a friendly, timely manner; entering new product, order, and contact data into our system with zero errors; and keeping our social channels active with fresh posts, quick replies, and basic analytics checks.

We’ll sync on Slack throughout the day for quick questions, file hand-offs, and status updates, so being comfortable with that platform is essential. Everything else—our help-desk tool, spreadsheets, and social schedulers—can be learned on the job, but you should already have solid written English, a knack for organized data entry, and a personable voice online.

Daily rhythm:
• Check Slack first thing, confirm priorities.
• Clear the support queue and tag anything needing escalation.
• Update the database and spreadsheets as new data comes in.
• Draft, schedule, and monitor social posts, looping me in if a comment needs a management decision.
• End-of-day note on Slack summarizing what’s done and anything pending.

Accuracy, consistency, and professional tone are the key acceptance criteria. If that sounds straightforward, let’s get started right away.