Customer Support Virtual Assistant

I'm looking for a dedicated virtual assistant to manage customer support phone calls for a telehealth clinic, starting immediately for 3-4 days, including the weekend. This will primarily involve answering customer inquiries over the phone. We will provide scripts and a link to prompt patients to self-schedule.

Ideal Skills and Experience:
- Excellent communication skills
- Prior experience in customer service
- Ability to handle phone calls professionally
- Patience and empathy towards customers
- Ability to think on their feet and provide satisfactory responses to inquiries
-Experience with HIPAA and privacy laws