Customer Support Telecaller Hiring

I am looking for a professional telecaller who can provide excellent customer support for my business.

Key Responsibilities:
- Handling customer inquiries and complaints via phone calls
- Providing information about products/services of the company
- Managing and resolving customer complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary

The ideal candidate should have:
- Proven experience as a customer support representative or other relevant position
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Basic product/service knowledge
- Ability to speak multiple languages is a plus