Customer Support Representative (Equity-Based | Remote | Outside India)

Job ID: 40259388

Budget: $15 – $25 USD

We are a growing startup looking to onboard 6 dedicated Customer Support Representatives to join our team on an equity-based model.

This is a long-term opportunity for individuals who believe in startups and are interested in growing with the company rather than a short-term salary-based role.

Compensation

0.06% equity per person

Equity duration: Up to 5 years

No fixed salary initially

Ideal for candidates looking for ownership, experience, and future upside

Location Requirement

Candidates must be based outside India

Fully remote role

Key Responsibilities

Handle customer inquiries via chat, email, or tickets

Provide clear, professional, and timely responses

Resolve basic customer issues and escalate when required

Maintain customer satisfaction and brand tone

Log interactions and feedback for improvement

Requirements

Good written and spoken English communication

Prior customer support experience is a plus (not mandatory)

Reliable internet connection

Willingness to work with a startup mindset

Comfortable with an equity-only compensation structure

Who Should Apply

Startup enthusiasts

People looking to build long-term value

Candidates who understand equity-based compensation

Individuals seeking experience and growth over immediate pay
Related categories: Customer Support Customer Service