Customer Support & Community Manager
Budget: $750 – $1,500 USD
Customer Support & Community Manager – Part-Time (Top4Fans)
About Us:
Top4Fans is a digital platform where creators can interact with their audience and grow their online community.
As part of our expansion, we are looking for a Part-Time Customer Support & Community Manager to assist our creators in managing their subscribers and strengthening their online presence.
Main Responsibilities:
Subscriber Support & Engagement
• Respond to private messages with professionalism, empathy, and responsiveness.
• Encourage subscriber loyalty by maintaining engagement.
• Highlight and promote available services and content offers.
Community Management (Social Media)
• Manage and schedule posts on Twitter / Instagram.
• Reply to comments and messages to foster community interaction.
• Participate in promotional campaigns to attract new users.
Research & Monitoring
• Identify potential new creators to invite to the platform.
• Track their activity and provide short reports.
Profile:
• Excellent writing and communication skills.
• Strong knowledge of social media platforms.
• Organized, autonomous, and people-oriented.
• Previous experience in customer support, chat operations, or community management is a plus.
Conditions:
• Part-time position (around 15–20 hours/week).
• Salary: €1,000/month.
• Remote work.
• Long-term collaboration and growth opportunities.
To Apply:
Please send us a short presentation of your skills and experience, along with an example message you would send to a subscriber requesting content from a creator.
About Us:
Top4Fans is a digital platform where creators can interact with their audience and grow their online community.
As part of our expansion, we are looking for a Part-Time Customer Support & Community Manager to assist our creators in managing their subscribers and strengthening their online presence.
Main Responsibilities:
Subscriber Support & Engagement
• Respond to private messages with professionalism, empathy, and responsiveness.
• Encourage subscriber loyalty by maintaining engagement.
• Highlight and promote available services and content offers.
Community Management (Social Media)
• Manage and schedule posts on Twitter / Instagram.
• Reply to comments and messages to foster community interaction.
• Participate in promotional campaigns to attract new users.
Research & Monitoring
• Identify potential new creators to invite to the platform.
• Track their activity and provide short reports.
Profile:
• Excellent writing and communication skills.
• Strong knowledge of social media platforms.
• Organized, autonomous, and people-oriented.
• Previous experience in customer support, chat operations, or community management is a plus.
Conditions:
• Part-time position (around 15–20 hours/week).
• Salary: €1,000/month.
• Remote work.
• Long-term collaboration and growth opportunities.
To Apply:
Please send us a short presentation of your skills and experience, along with an example message you would send to a subscriber requesting content from a creator.