Customer Service and Sales Admin Support
Budget: £2 – £5 GBP
I'm looking for a multi-talented individual to assist with customer service, admin tasks, and sales support.
Job Title: Full-Time Virtual Assistant – Customer Service & Admin
Location: Remote (South Africa / Philippines / any country with good English communication)
Working Hours: Full-time, UK time overlap (flexible start/end OK)
About the Role
We are looking for a full-time virtual assistant to handle a combination of:
Customer calls (inbound and outbound)
Admin tasks (Excel, reporting, letters, data entry)
Property research / lead sourcing (Rightmove, Zoopla)
Letter preparation for posting
This is a long-term role for someone reliable, professional, and organised, with neutral English accent suitable for communicating with UK clients.
Responsibilities
Customer Service / Calls
Answer inbound calls professionally
Make outbound calls to leads and follow-ups
Take notes and update Excel call logs
Escalate important calls to the business owner
Admin & Virtual Assistant Tasks
Maintain spreadsheets for calls, letters, and property leads
Prepare letters in PDF format from templates
Send emails / WhatsApp templates as required
Create weekly reports summarising activity
Property Research / Lead Generation
Search Rightmove, Zoopla, and other portals for properties
Collect addresses and owner/agent information
Maintain organised spreadsheets
Requirements
Fluent English, neutral accent (UK-friendly)
Excellent spoken and written communication
Highly organised and detail-oriented
Comfortable using Excel / Google Sheets
Reliable internet and quiet workspace
Comfortable learning VOIP / call systems and other tools
Preferred Experience
Customer service / call centre background
Virtual assistant / admin experience
Property research experience a plus
Familiarity with online mailing services a bonus
How to Apply
CV + brief summary of experience in customer service/admin
Short voice recording or video demonstrating English clarity
Willingness to commit full-time (~40 hrs/week)
Job Title: Full-Time Virtual Assistant – Customer Service & Admin
Location: Remote (South Africa / Philippines / any country with good English communication)
Working Hours: Full-time, UK time overlap (flexible start/end OK)
About the Role
We are looking for a full-time virtual assistant to handle a combination of:
Customer calls (inbound and outbound)
Admin tasks (Excel, reporting, letters, data entry)
Property research / lead sourcing (Rightmove, Zoopla)
Letter preparation for posting
This is a long-term role for someone reliable, professional, and organised, with neutral English accent suitable for communicating with UK clients.
Responsibilities
Customer Service / Calls
Answer inbound calls professionally
Make outbound calls to leads and follow-ups
Take notes and update Excel call logs
Escalate important calls to the business owner
Admin & Virtual Assistant Tasks
Maintain spreadsheets for calls, letters, and property leads
Prepare letters in PDF format from templates
Send emails / WhatsApp templates as required
Create weekly reports summarising activity
Property Research / Lead Generation
Search Rightmove, Zoopla, and other portals for properties
Collect addresses and owner/agent information
Maintain organised spreadsheets
Requirements
Fluent English, neutral accent (UK-friendly)
Excellent spoken and written communication
Highly organised and detail-oriented
Comfortable using Excel / Google Sheets
Reliable internet and quiet workspace
Comfortable learning VOIP / call systems and other tools
Preferred Experience
Customer service / call centre background
Virtual assistant / admin experience
Property research experience a plus
Familiarity with online mailing services a bonus
How to Apply
CV + brief summary of experience in customer service/admin
Short voice recording or video demonstrating English clarity
Willingness to commit full-time (~40 hrs/week)