Customer Service Representative Needed
Budget: $8 – $15 USD
Summary
Position: Customer Service Representative
Job Type: Full-Time 40-50 hours per week
About Us:
We are a reputable marketing company in the united states dedicated to providing exceptional service to our customers. Our commitment to quality work and customer satisfaction sets us apart in the industry. We are currently looking to hire an exceptional professional in Latin America to handle our calls Monday-Friday 9-5pm PST or from 12pm-8pm
Job Description:
As a Customer Service Representative, you will be the first point of contact for our clients. Your primary responsibilities will include receiving inbound phone calls, scheduling jobs, sending estimates, scheduling technicians, and upselling products. We are looking for a friendly and professional individual with extraordinary phone skills, excellent typing skills, clear vocabulary, and perfect English.
Key Responsibilities:
-Answer inbound phone calls and address customer inquiries professionally and efficiently.
-Schedule jobs and input customer information into our CRM
-Prepare and send estimates to clients.
-Upsell products and services to customers.
-Maintain accurate records of customer interactions and transactions.
-Provide exceptional customer service and ensure customer satisfaction.
Requirements:
-Previous experience in a customer service role, preferably within the plumbing or construction industry.
-Extraordinary phone skills and a friendly demeanor.
-Excellent typing skills and attention to detail.
-Clear vocabulary and perfect English.
-Strong organizational and multitasking abilities.
-Ability to work independently and as part of a team.
-Proficiency in using customer service software and Google products
What We Offer:
-Competitive salary.
-Opportunities for professional growth and development.
-A supportive and collaborative work environment.
-Supportive management that cares about you.
How to Apply:
If you are a dedicated and highly skilled customer service professional looking to join a dynamic team, we would love to hear from you. Please send your resume / experience with a sound byte or video introducing yourself.
Join us in providing top-notch service to our valued clients and making a difference in their lives.
Position: Customer Service Representative
Job Type: Full-Time 40-50 hours per week
About Us:
We are a reputable marketing company in the united states dedicated to providing exceptional service to our customers. Our commitment to quality work and customer satisfaction sets us apart in the industry. We are currently looking to hire an exceptional professional in Latin America to handle our calls Monday-Friday 9-5pm PST or from 12pm-8pm
Job Description:
As a Customer Service Representative, you will be the first point of contact for our clients. Your primary responsibilities will include receiving inbound phone calls, scheduling jobs, sending estimates, scheduling technicians, and upselling products. We are looking for a friendly and professional individual with extraordinary phone skills, excellent typing skills, clear vocabulary, and perfect English.
Key Responsibilities:
-Answer inbound phone calls and address customer inquiries professionally and efficiently.
-Schedule jobs and input customer information into our CRM
-Prepare and send estimates to clients.
-Upsell products and services to customers.
-Maintain accurate records of customer interactions and transactions.
-Provide exceptional customer service and ensure customer satisfaction.
Requirements:
-Previous experience in a customer service role, preferably within the plumbing or construction industry.
-Extraordinary phone skills and a friendly demeanor.
-Excellent typing skills and attention to detail.
-Clear vocabulary and perfect English.
-Strong organizational and multitasking abilities.
-Ability to work independently and as part of a team.
-Proficiency in using customer service software and Google products
What We Offer:
-Competitive salary.
-Opportunities for professional growth and development.
-A supportive and collaborative work environment.
-Supportive management that cares about you.
How to Apply:
If you are a dedicated and highly skilled customer service professional looking to join a dynamic team, we would love to hear from you. Please send your resume / experience with a sound byte or video introducing yourself.
Join us in providing top-notch service to our valued clients and making a difference in their lives.
Related categories:
Data Entry
Telemarketing
Virtual Assistant
CRM
Customer Service
Telephone Handling
Call Center
Typing