Customer Service Representative

I am looking for a customer service representative who can provide phone support for our business. The ideal candidate should have experience in handling customer inquiries and resolving issues over the phone. Very Strong English required

Skills and Experience:
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities
- Ability to remain calm and patient in high-pressure situations
- Proficient in using customer service software and tools

Responsibilities:
- Answering incoming customer calls and addressing their inquiries or concerns
- Providing accurate and timely information to customers
- Resolving customer issues and escalating them when necessary
- Maintaining customer records and updating relevant information

Expected Volume of Customer Interactions:
- The expected volume of customer interactions is low, with less than 12 interactions per day.

Service Hours:
- The service hours required for this role are specific hours, which will be discussed further during the interview process.

You will be paid per call not per hour of availability, but must be available to take calls during your assigned shift work. You will be paid a minimum of 1 hour per week. Minimum call time is 5 minutes (even if the call only took 1 minute). 12 calls = 1 hour

Must have excellent english!