Customer Service Representative
Budget: $2 – $8 USD
We're an e-commerce PC store. We are looking for a customer service representative that can answer phone calls from customers and let them know the status of their orders.
Contact methods with customers will primarily be over the phone, but we will provide you with an email incase any files need to be sent. Live chat may be coming in the future.
Knowledge of PCs is not required but it is recommended. Due to the high value of our products, we don't expect a high call volume, so we estimated about 3-5 calls a day.
Hours of operation will likely be weekdays from 10am to 5pm EST. This may change or be adjusted in the future.
You will have my direct contact via instant message or any other immediate contact method to help answer any questions that you may not know.
We are looking for someone who is excellent with English (we only sell to US customers).
We will likely be speaking to each other as part of an "interview" process.
This will be our first time having a customer service representative over the phone so we're excited to get started!
Here is our website if you are interested -
https://gigatechgaming.com
Looking forward to working with you!
Contact methods with customers will primarily be over the phone, but we will provide you with an email incase any files need to be sent. Live chat may be coming in the future.
Knowledge of PCs is not required but it is recommended. Due to the high value of our products, we don't expect a high call volume, so we estimated about 3-5 calls a day.
Hours of operation will likely be weekdays from 10am to 5pm EST. This may change or be adjusted in the future.
You will have my direct contact via instant message or any other immediate contact method to help answer any questions that you may not know.
We are looking for someone who is excellent with English (we only sell to US customers).
We will likely be speaking to each other as part of an "interview" process.
This will be our first time having a customer service representative over the phone so we're excited to get started!
Here is our website if you are interested -
https://gigatechgaming.com
Looking forward to working with you!