Customer Service & Procurement Assistant Needed
Budget: $15 – $25 USD
We are seeking to hire a reliable and detail-oriented Customer Service & Procurement Assistant to support our daily operations. The ideal freelancer will handle customer communication, supplier coordination, and basic purchasing tasks.
Responsibilities:
Respond to customer inquiries via email, chat, and phone
Process customer orders and resolve basic complaints
Communicate with suppliers and request quotations
Place purchase orders and track deliveries
Maintain records of orders, invoices, and supplier data
Update spreadsheets and internal systems
Assist with inventory tracking
Provide regular status reports
Requirements:
Proven experience in customer service or procurement
Excellent written and spoken English
Strong organizational and multitasking skills
Familiar with Excel/Google Sheets
Ability to work independently and meet deadlines
Stable internet connection
Preferred Skills (Bonus):
Experience with order processing or ERP systems
Background in logistics or purchasing
Previous remote work experience
Responsibilities:
Respond to customer inquiries via email, chat, and phone
Process customer orders and resolve basic complaints
Communicate with suppliers and request quotations
Place purchase orders and track deliveries
Maintain records of orders, invoices, and supplier data
Update spreadsheets and internal systems
Assist with inventory tracking
Provide regular status reports
Requirements:
Proven experience in customer service or procurement
Excellent written and spoken English
Strong organizational and multitasking skills
Familiar with Excel/Google Sheets
Ability to work independently and meet deadlines
Stable internet connection
Preferred Skills (Bonus):
Experience with order processing or ERP systems
Background in logistics or purchasing
Previous remote work experience