Customer Service

Job ID: 37318826

Budget: $2 – $8 USD

We are Honeybalm, a growing start-up specializing in lip balms designed for those who appreciate the finer things in life. We take pride in our commitment to natural and 100% cruelty-free products.

Due to our growth, we have been receiving an increasing number of emails with customer service inquiries. That's why we are looking for 3 motivated employees who can assist us in this regard. You will work together as a team, and effective communication within the team is crucial. Therefore, there is always a manager available to answer questions.

Our focus is on response time and customer satisfaction. We aim to provide people with answers to their questions or comments as quickly and effectively as possible.

What we offer you:
- Working from home with flexible hours
- Working for a small, rapidly growing cosmetics company
- Customer service as part of a team of 3 people
- Onboarding period with clear explanations
- Transparent work environment
- Daily communication in a WhatsApp group
- Weekly customer service team meetings
- The working language is English
Related categories: Customer Support Customer Service