Customer Service
Budget: $8 – $35 USD
Customer Services, to work diligently and in compliance with company policies and
regulatory requirements.
Key Responsibilities
1. Customer support
2. HMRC liaison
3. Complaint Investigation
Skills Required
● Excellent telephone manner including the ability to sensitively engage with vulnerable
and/or distressed customers.
● Strong analytical and investigative skills.
● Excellent communication skills.
● Good understanding and application of grammar, punctuation and correct spelling.
● Ability to deal professionally and confidently with people at all levels and to ensure
the customer always feels valued and is treated fairly.
● Able to prioritise and work under pressure, to tight deadlines with accuracy and
attention to detail.
● Desire to continue personal development in order to improve performance by
enhancing knowledge, skills and experience.
regulatory requirements.
Key Responsibilities
1. Customer support
2. HMRC liaison
3. Complaint Investigation
Skills Required
● Excellent telephone manner including the ability to sensitively engage with vulnerable
and/or distressed customers.
● Strong analytical and investigative skills.
● Excellent communication skills.
● Good understanding and application of grammar, punctuation and correct spelling.
● Ability to deal professionally and confidently with people at all levels and to ensure
the customer always feels valued and is treated fairly.
● Able to prioritise and work under pressure, to tight deadlines with accuracy and
attention to detail.
● Desire to continue personal development in order to improve performance by
enhancing knowledge, skills and experience.