Customer Chat & Virtual Assistance - 18/10/2025 22:15 EDT
Budget: $250 – $750 USD
I’m looking for a dependable helper who can keep our conversation channels running smoothly. Day-to-day you’ll respond to incoming questions on our social-media inboxes and the live chat widget on our website, matching the friendly, professional tone laid out in the scripts I’ll provide. Speed matters, so an eye on notifications and quick, accurate replies are essential.
Beyond direct customer support, I’d like you to slot into typical VA duties: confirming or rearranging appointments on my calendar, keeping our social feeds updated and tidy, and handling light data-entry tasks so our records stay current. Everything you need to sound on-brand—including greeting templates, FAQ answers, and escalation steps—will be shared before you start.
Clear English, reliable connectivity, and the confidence to flag anything unusual instead of guessing are must-haves. If you’re organised, responsive, and enjoy helping people, let’s talk and get you onboarded.
Beyond direct customer support, I’d like you to slot into typical VA duties: confirming or rearranging appointments on my calendar, keeping our social feeds updated and tidy, and handling light data-entry tasks so our records stay current. Everything you need to sound on-brand—including greeting templates, FAQ answers, and escalation steps—will be shared before you start.
Clear English, reliable connectivity, and the confidence to flag anything unusual instead of guessing are must-haves. If you’re organised, responsive, and enjoy helping people, let’s talk and get you onboarded.