Customer Advocate Success
Budget: $15 – $25 USD
There's a path for everyone at Erdinger - including you as a student! There's plenty of room to build a career: more than 300,000 U.S. Merchandiser associates were promoted to jobs of higher pay or greater responsibility last year, and 75% of our U.S. depot management team members started as hourly employees. You can also get your education paid for at no cost - our Live Better U program covers 100% of college or university tuition and books, starting on day one. It doesn't stop there:
The Customer Service Representative 1 serves as the secondary interface between the company and the United States client base. The Customer Service Representative 1 is responsible for engaging with customers on behalf of the company. Key responsibilities include answering phone calls or emails from customers to answer questions, researching customer concerns and escalating as needed, and maintaining expert knowledge about company products or services to ensure customer support standards are continuously met.
We want to hire you to provide support as a customer advocate for our company. The ideal candidate should have fluency in a specific language and be able to handle a low volume of customer calls (less than 20 a day).
Skills and experience required:
- Fluency in a specific language
- Excellent communication skills
- Strong problem-solving abilities
- Previous experience in customer support or a similar role
- Knowledge of the industry is a plus
Responsibilities:
- Provide phone support to customers and address their inquiries and concerns
- Assist customers in navigating our products and services
- Ensure customer satisfaction and resolve any issues in a timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve customer experience
If you are a proactive and customer-focused individual with fluency in a specific language, I would love to hear from you. Please provide examples of your past experience in customer support.
Benefits and Perks
• Competitive Base Salary
• Life Focused Benefits Including:
• Medical benefits with a company paid premium of 90%
• Dental and Vison Programs
• Generous 401k Company Contribution
• Employee Assistance Program
• Paid Life Insurance
• Short Term Disability
• Long Term Disability
• Tuition Reimbursement (Students)
• Paid Time Off including:
• Generous PTO
• Sick Time • 12 Paid Company Holidays
• Parental Leave
• Career Growth and Progression Paths
Work Schedule - 20hrs per week, $20 per hour. $400 per week
Location USA only.
Follow link below to submit application.
https://erdingerbeerusa.wixsite.com/beer-alcoholic
By providing to us the required information for this job, you agree and attest your consent that your information will be processed and used in accordance with our terms and conditions and privacy policies for this employment.
The Customer Service Representative 1 serves as the secondary interface between the company and the United States client base. The Customer Service Representative 1 is responsible for engaging with customers on behalf of the company. Key responsibilities include answering phone calls or emails from customers to answer questions, researching customer concerns and escalating as needed, and maintaining expert knowledge about company products or services to ensure customer support standards are continuously met.
We want to hire you to provide support as a customer advocate for our company. The ideal candidate should have fluency in a specific language and be able to handle a low volume of customer calls (less than 20 a day).
Skills and experience required:
- Fluency in a specific language
- Excellent communication skills
- Strong problem-solving abilities
- Previous experience in customer support or a similar role
- Knowledge of the industry is a plus
Responsibilities:
- Provide phone support to customers and address their inquiries and concerns
- Assist customers in navigating our products and services
- Ensure customer satisfaction and resolve any issues in a timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve customer experience
If you are a proactive and customer-focused individual with fluency in a specific language, I would love to hear from you. Please provide examples of your past experience in customer support.
Benefits and Perks
• Competitive Base Salary
• Life Focused Benefits Including:
• Medical benefits with a company paid premium of 90%
• Dental and Vison Programs
• Generous 401k Company Contribution
• Employee Assistance Program
• Paid Life Insurance
• Short Term Disability
• Long Term Disability
• Tuition Reimbursement (Students)
• Paid Time Off including:
• Generous PTO
• Sick Time • 12 Paid Company Holidays
• Parental Leave
• Career Growth and Progression Paths
Work Schedule - 20hrs per week, $20 per hour. $400 per week
Location USA only.
Follow link below to submit application.
https://erdingerbeerusa.wixsite.com/beer-alcoholic
By providing to us the required information for this job, you agree and attest your consent that your information will be processed and used in accordance with our terms and conditions and privacy policies for this employment.