Consumer Goods Phone Support Adviser
Budget: ₹750 – ₹1,250 INR
1. Introduction
Consumer Goods Phone Support Adviser ka kaam hota hai customers ki problems ko phone par solve karna. Ye log products (jaise mobile, TV, mixer, etc.) ke baare me help dete hain.
2. Objectives
Customer ki problem ko samajhna
Fast aur sahi solution dena
Customer ko satisfied rakhna
Company ki reputation ko maintain karna
3.Work Process (Kaise kaam hota hai)
Customer call receive karna
Problem sunna (example: product not working)
Details lena (name, product, issue)
Solution dena ya troubleshooting karna
Agar solve na ho → complaint register karna
4. Example Scenario
Customer:
“Mera mixer chal nahi raha hai”
Adviser (tum):
Sir/Madam, plug check kiya?
Switch on hai ya nahi?
Agar phir bhi issue hai → service center visit suggest
5. Skills Required
Communication skill
Basic product knowledge
Patience
Problem-solving ability
6. Salary / Earnings
₹750 – ₹1250 per hour (as shown in your image)
Monthly approx ₹15,000 – ₹30,000 (experience pe depend karta hai)
7. Advantages
Work from home option mil sakta hai
Easy job for beginners
Good communication skill develop hota hai
8. Disadvantages
Kabhi-kabhi rude customers milte hain
Long working hours ho sakte hain
Pressure hota hai target complete karne ka
9. Conclusion
Consumer Goods Phone Support Adviser ek accha job hai beginners ke liye. Isme communication aur problem-solving skills improve hoti hai aur future me better jobs ke liye help milti hai.
Consumer Goods Phone Support Adviser ka kaam hota hai customers ki problems ko phone par solve karna. Ye log products (jaise mobile, TV, mixer, etc.) ke baare me help dete hain.
2. Objectives
Customer ki problem ko samajhna
Fast aur sahi solution dena
Customer ko satisfied rakhna
Company ki reputation ko maintain karna
3.Work Process (Kaise kaam hota hai)
Customer call receive karna
Problem sunna (example: product not working)
Details lena (name, product, issue)
Solution dena ya troubleshooting karna
Agar solve na ho → complaint register karna
4. Example Scenario
Customer:
“Mera mixer chal nahi raha hai”
Adviser (tum):
Sir/Madam, plug check kiya?
Switch on hai ya nahi?
Agar phir bhi issue hai → service center visit suggest
5. Skills Required
Communication skill
Basic product knowledge
Patience
Problem-solving ability
6. Salary / Earnings
₹750 – ₹1250 per hour (as shown in your image)
Monthly approx ₹15,000 – ₹30,000 (experience pe depend karta hai)
7. Advantages
Work from home option mil sakta hai
Easy job for beginners
Good communication skill develop hota hai
8. Disadvantages
Kabhi-kabhi rude customers milte hain
Long working hours ho sakte hain
Pressure hota hai target complete karne ka
9. Conclusion
Consumer Goods Phone Support Adviser ek accha job hai beginners ke liye. Isme communication aur problem-solving skills improve hoti hai aur future me better jobs ke liye help milti hai.