E-Commerce Customer Service Representative
Budget: ₹100 – ₹400 INR
I'm seeking a reliable and customer-focused representative to join our e-commerce support team.
Key Responsibilities:
- Handle customer queries via email, chat, and phone.
- Assist with orders, returns, refunds, and product-related inquiries.
- Record interactions in HubSpot and Zendesk, escalating issues when needed.
Requirements:
- Prior customer service experience (e-commerce preferred).
- Strong written and verbal English skills.
- Familiarity with Shopify, WooCommerce, Amazon, and CRM tools like HubSpot and Zendesk.
- Excellent problem-solving skills and a customer-first attitude.
What We Offer:
- Steady workflow with potential for long-term collaboration.
- Flexible remote work.
- Competitive pay with opportunities to grow.
Please apply with your resume and a brief note about your e-commerce support experience.
Key Responsibilities:
- Handle customer queries via email, chat, and phone.
- Assist with orders, returns, refunds, and product-related inquiries.
- Record interactions in HubSpot and Zendesk, escalating issues when needed.
Requirements:
- Prior customer service experience (e-commerce preferred).
- Strong written and verbal English skills.
- Familiarity with Shopify, WooCommerce, Amazon, and CRM tools like HubSpot and Zendesk.
- Excellent problem-solving skills and a customer-first attitude.
What We Offer:
- Steady workflow with potential for long-term collaboration.
- Flexible remote work.
- Competitive pay with opportunities to grow.
Please apply with your resume and a brief note about your e-commerce support experience.