Client Service Manager
Budget: $15 – $25 USD
Accountable for the success of the client service team, including conveying performance expectations, issues, and process improvements.
Provide direction to the Team, including prioritization and role clarity to help streamline job responsibilities.
Have oversight of all compliance requirements and ensure team completion.
Create new practices to develop processes; update existing processes, leverage technology, and enable the Team to implement improvements.
Identify the skills of the Team and help facilitate career planning discussions.
Attend quarterly off-site Leadership Team meetings to develop company quarterly and annual goals and objectives and collaborate on strategic planning.
Support the implementation of technology solutions to create efficiencies and accuracy.
Attend weekly Leadership Team meetings with Leadership Team and Attend and lead weekly client service team meetings with the client service team.
Provide direction to the Team, including prioritization and role clarity to help streamline job responsibilities.
Have oversight of all compliance requirements and ensure team completion.
Create new practices to develop processes; update existing processes, leverage technology, and enable the Team to implement improvements.
Identify the skills of the Team and help facilitate career planning discussions.
Attend quarterly off-site Leadership Team meetings to develop company quarterly and annual goals and objectives and collaborate on strategic planning.
Support the implementation of technology solutions to create efficiencies and accuracy.
Attend weekly Leadership Team meetings with Leadership Team and Attend and lead weekly client service team meetings with the client service team.