Chinese Customer Support Agent
Budget: $2 – $8 CAD
We’re a Canada-based company that helps international businesses receive payments from their Canadian clients. We’re currently looking for a customer service representative to handle client communications and track whether payments have been received. Chinese is required, English would be bonus.
What you will handle
• Chat with clients, in Chinese (English replies are a plus when requested).
• Check our payment and confirm when funds have arrived or flag when they haven’t.
• Note each interaction and update a simple tracking sheet.
Must-have qualities
• Strong problem-solving skills
• Excellent communication skills
• Quick response time
You’ll receive onboarding on our workflow and message templates, then you’ll be expected to pick up chats independently. If you thrive on fast, accurate communication and keeping customers happy, I’d love to work together.
Working hours: 8am - 4pm Canada Eastern Timezone
What you will handle
• Chat with clients, in Chinese (English replies are a plus when requested).
• Check our payment and confirm when funds have arrived or flag when they haven’t.
• Note each interaction and update a simple tracking sheet.
Must-have qualities
• Strong problem-solving skills
• Excellent communication skills
• Quick response time
You’ll receive onboarding on our workflow and message templates, then you’ll be expected to pick up chats independently. If you thrive on fast, accurate communication and keeping customers happy, I’d love to work together.
Working hours: 8am - 4pm Canada Eastern Timezone