Chapter Support Consultant

The Consultant will support the Chapter Support/Membership Department by performing duties that include, but are not limited to:
• Providing chapter support services, including responding to chapter inquiries and delivering high quality customer service
• Managing and coordinating monthly meetings for chapters, including scheduling, communication, and follow up
• Assisting chapters with bylaw-related questions and supporting the review and alignment of chapter bylaws
• Preparing and distributing quarterly letters and communications to chapters
• Supporting the implementation and adoption of the new Bylaws template across all chapters and helping ensure full compliance
• Assist with the following meetings – agendas and minutes
o MEC Leadership Meetings – 2nd Tuesday of the month at noon
o MEC Committee Meetings – 4th Wednesday of each month at 2 pm
o Chapter Leader Calls
o Chapter Leaders – every other month
o Presidents / President‑Elects – every other month
o Membership Chairs – monthly in Q1

Requirements:
• Prior experience in membership organizations, associations or nonprofit preferred
• Experience supporting governance, bylaws, or policy review is a plus.
• Background in customer service, program coordination, or administrative support roles