Boutique Customer Support Specialist

Job ID: 37756445

Budget: $8 – $15 AUD

I am seeking a professional to handle customer support tasks specifically involving responding to emails and answering phone calls. Despite being a small project, winning a good rapport with my customer base is of vital importance.

Your responsibilities will include:

• Responding to less than 10 customer emails per day.
• Answering less than 10 phone calls per day.

Given the small volume of calls and emails, each customer interaction must be treated with utmost importance to encourage repeat business. Therefore, excellent communication skills and experience in customer support are essential. Also, I need someone who is proactive and able to manage their time effectively. Being a team player is a plus.