Bilingual Phone Support Agent
Budget: $2 – $8 USD
Handle all incoming customer calls in both Spanish and English, giving clear and friendly answers about our products. Because no scripted responses exist yet, use your own conversational skills to guide shoppers, note common questions, and help shape a short FAQ I can approve.
Key deliverables:
• Real-time phone support for product information inquiries
• Brief call logs with customer name, question, and resolution
• A running document of recurring questions to develop our future script
Fluent, accent-neutral speech in both languages and steady professionalism on each call will be the markers of success.
Key deliverables:
• Real-time phone support for product information inquiries
• Brief call logs with customer name, question, and resolution
• A running document of recurring questions to develop our future script
Fluent, accent-neutral speech in both languages and steady professionalism on each call will be the markers of success.