Bilingual Logistics Sales Virtual Assistant

I’m looking for a sharp Spanish-English virtual assistant who can jump straight into our day-to-day freight-forwarding workflow and keep revenue moving. Your core mission will be to chase open freight quotations, nurture prospects until they sign, and keep every detail inside our CRM crystal-clear.

What you’ll handle
• Follow up on air and ocean freight quotations by phone, WhatsApp, and email until the deal is closed.
• Provide real-time customer support, answering routing, transit-time, and pricing questions with confidence.
• Generate fresh leads, qualify them, and enter every note, call, and task inside our CRM.
• Coordinate shipment hand-offs with our operations team so bookings move smoothly.
• Tackle general VA tasks—appointment setting, inbox management, basic reporting—during U.S. business hours.

Must-have background
• Hands-on experience in:
– Air Freight
– Ocean Freight
– Freight forwarding / logistics
• Proven strength in:
– Customer service
– Sales support
– Lead generation
• Fluent Spanish and English (spoken and written).
• Reliable laptop or desktop plus stable high-speed internet.
• Availability that overlaps the full U.S. workday; Colombia or Ecuador location is ideal for time-zone alignment.

How I’ll measure success
• Response time to new quote requests stays under one hour.
• At least 90 % of open quotes receive two follow-ups within 24 hours.
• CRM shows zero missing fields for every new lead you touch.
• Monthly close rate on assigned opportunities improves against the baseline.

If you thrive on closing business and know the difference between HAWBs, MAWBs, and BLs, let’s talk.